General FAQs

< Back

How do I contact you? 

Company contact information can be found under the CONTACT US section of our website. You can also reach our customer service department at 800.237.8287, option 2 (M-F, 8:00am-4:30pm EST).

How did Adams Manufacturing become the suction cup experts?

Read more about our humble beginnings in our ABOUT US section. You can also learn why we hold a PhD in Suction Cup-Ology.

What makes Adams Manufacturing suction cups so special?

Often imitated but never duplicated, no other suction cup on the planet delivers the holding power, crystal-clear clarity, unsurpassed safety, or value of Adams Made in USA suction cups. Learn why we hold a PhD in Suction Cup-Ology.

Some other exceptional features include:

  • Groundbreaking Light-Diffusing Ring™ technology to prevent surface damage
  • Hold longer and stronger than other cups due to thicker cross sections, advanced design engineering/R&D, and superior-quality U.S.-sourced materials
  • High-clarity suction cups for a polished and professional look
  • Heavy-metal free material that is UV-stabilized to resist yellowing and deterioration
  • Innovative easy removal tab
  • Utilize brass nuts (not plastic) in our screws and nuts

Are your suction cups really “Made in the USA?”

Yes, we’re proud of the fact that all of our suction cups are designed-engineered and manufactured from our state-of-the-art facility (using U.S.-sourced materials) in Portersville, Pennsylvania.  To learn more, visit our Made in USA page.

What materials are used to make your suction cups?

We use PVC or phthalate-free material for our suction cups, and utilize brass nuts (not plastic) in our screws and nuts.

Will your suction cups work on any surface?

We recommend fixing our suction cups to dry, clean, smooth, non-porous surfaces like glass, mirrors, glossy plastic, glazed ceramic tiles, etc.

Our suction cups are design-engineered to hold in extreme temperatures ranging from -20F (-29C) to 120F (49C), but should initially be applied in temperatures above 40F (4C).

Always test suction cups before hanging valuable or fragile items. Our published weight ratings are given as a general guide based on suction cups with hooks applied to glass. A screw-in fitting may lower the weight rating for an attached item due to its reliance on the thread in the PVC.  If you have any concerns over weight limits, we strongly recommend discussing these with our customer service team at 800.237.8287, option 2 (M-F, 8:00am-4:30pm EST) prior to placing any order.

There are some newer suction cups on the market that use a sticky substance applied around the outside lip of the cup in order to adhere to non-porous surfaces. We recommend against using these.  In our testing, we have found that these cups can potentially damage sensitive surfaces (such as peeling off paint), or can leave behind sticky residue that may be difficult to remove.

How do suction cups work?

Learn more about the art and science behind suction cups.

Who invented suction cups?

Learn more about suction cup history and patents.

How do I care for suction cups?

Read our 7 tips on using suction cups.

Can I find your suction cups in retail stores?

Limited quantities of our suction cups with hooks are available in retail stores such as Michaels (packaged under the label, Art Minds) and in Jo-Ann Fabric & Craft Stores (packaged under Adams Manufacturing). You’ll also find some of our suction cups in hardware stores such as Ace, Do it Best, and True Value.

Shopping online makes me nervous. Can I trust you?

Absolutely! U.S.-based Adams Manufacturing, the owner and operator of the Suction Cup eStore, has proudly been in business since 1981. During that time, we’ve carved out a strong industry reputation around honesty, innovation and high quality. Serving both residential and commercial markets, our primary customers include some of the world’s largest big box and hardware retailers.

Adams Manufacturing brings this same ethical operating philosophy to our Suction Cup eStore.  Not only is Adams a certified business through the Better Business Bureau, we have strict Privacy and Terms & Condition policies in place—all designed to protect your personal information.

Our Suction Cup eStore is powered by Shopify (www.shopify.com) using a PayPal Payments Pro shopping cart gateway (www.paypal.com). Credit card and order data is encrypted and secure. Shopify is Level 1 PCI-compliant and uses 128-bit SSL certificates to keep your order details secure.  PayPal Payments Pro is also PCI-compliant and features anti-hacking, automatic fraud screening and other buyer protection tools to keep your information safe.

Shopping online has come a long way since the early days of ecommerce – and Adams is doing everything we can to earn your trust and ensure a smooth and seamless transaction.  If you have any questions or concerns about shopping in our Suction Cup eStore, please don’t hesitate to contact us directly (M-F, 8am-4:30pm EST) at 800.237.8287, option 2.

Do you have a printed product catalog?

We do not have a printed catalog for suction cups, although you’ll find most of our available selections listed within our Suction Cup eStore. Call us at 800.237.8287, option 2 (M-F, 8:00am-4:30pm EST) if you have trouble finding exactly what you need or would like to discuss a custom project.

< Back